Transform Voice into Actionable Intelligence
Our AI-powered speech analytics platform turns conversations into insights, helping enterprises make data-driven decisions in real-time.
Features
Our AI-powered speech analytics platform delivers cutting-edge capabilities for modern enterprises
Industry-Leading Transcription Accuracy
Convert speech to text with unmatched precision using our advanced neural networks.
-
99.7% Accuracy
Precise transcription even with background noise
-
Real-Time Processing
Instant transcription with minimal latency
-
Multi-Speaker Recognition
Automatically distinguishes between different speakers
Photo by History in HD (@historyhd)
Use Cases
Discover how our voice AI platform transforms operations across industries
Customer Service
Transform call centers with real-time transcription, sentiment analysis, and automated quality assurance.
- Reduce average handle time by 25%
- Improve agent performance coaching
- Automate compliance monitoring
Sales Enablement
Boost sales performance with conversation intelligence, smart coaching, and deal insights.
- Increase win rates by 29%
- Analyze competitor mentions
- Identify best-performing tactics
Public Speaking Analysis
Enhance presentation skills with detailed speech analytics and real-time feedback.
- Track audience engagement signals
- Analyze speaking pace and clarity
- Identify key message reception
Healthcare Documentation
Streamline clinical documentation with automated medical transcription and insights.
- Reduce documentation time by 60%
- Automate clinical notes and summaries
- Ensure compliance with medical standards
Media & Entertainment
Automate content production workflows with accurate transcription and content analysis.
- Generate subtitles in real-time
- Searchable audio/video archives
- Content tagging and categorization
Education & Training
Enhance learning experiences with accessible content and personalized learning insights.
- Lecture transcription and search
- Student engagement analysis
- Language skill development
Technology
Discover the cutting-edge AI architecture powering our speech analytics platform
Input Layer
- Multi-channel audio capture
- Real-time streaming
- Noise reduction
Processing Layer
- Neural network recognition
- Contextual understanding
- Speaker diarization
Output Layer
- Real-time transcription
- Sentiment analysis
- Action recommendations
Core AI Technologies
Our proprietary acoustic models are trained on diverse audio datasets to accurately recognize speech patterns in various environments, accents, and languages.
Technical Specifications
Processing Speed
Process 1 hour of audio in 12 seconds with our optimized GPU infrastructure
Security & Compliance
SOC 2, HIPAA, GDPR compliant with end-to-end encryption
Scalability
Handle millions of concurrent audio streams with automatic scaling
Language Support
Support for 40+ languages with specialized industry vocabularies
Simple API Integration
Our RESTful APIs and SDKs make it easy to integrate voice AI capabilities into your applications with just a few lines of code.
Authentication
Secure your API calls with token-based authentication
Send Audio
Stream audio or upload files in various formats
Receive Results
Get structured JSON responses with transcription and insights
// Initialize the client
const client = new VoiceAI({
apiKey: 'your_api_key'
});
// Start streaming audio
const session = client.createStream({
language: 'en-US',
model: 'enhanced',
interim_results: true
});
// Process results
session.on('result', (result) => {
console.log(result.transcript);
console.log(result.sentiment);
});
// Send audio data
microphone.on('data', (buffer) => {
session.send(buffer);
});
// End session
session.close();
Ready to implement our technology?
Start transforming voice data into actionable intelligence today with our powerful API
Pricing
Choose the perfect plan for your voice AI needs with flexible, scalable pricing options
Starter
Perfect for small teams and startups
Up to 100 hours of audio per month
- Speech-to-Text API
- 99.5% Accuracy
- Basic Speaker Diarization
- 5 Languages
- Email Support
- Advanced Analytics
- Custom Vocabulary
Professional
Ideal for growing businesses
Up to 500 hours of audio per month
- Speech-to-Text API
- 99.7% Accuracy
- Advanced Speaker Diarization
- 20 Languages
- Priority Email & Chat Support
- Advanced Analytics
- Custom Vocabulary
Enterprise
For large organizations and custom needs
Tailored to your specific requirements
- All Professional Features
- Unlimited Audio Processing
- 40+ Languages
- Dedicated Account Manager
- 24/7 Premium Support
- Custom Model Training
- On-Premises Deployment Option
Compare Plan Features
| Features | Starter | Professional | Enterprise |
|---|---|---|---|
| Speech-to-Text API | |||
| Voice AI Analytics | Basic | Advanced | Custom |
| Text-to-Speech API | Limited | Unlimited | |
| Languages | 5 | 20 | 40+ |
| Audio Processing | 100 hrs/mo | 500 hrs/mo | Unlimited |
| SLA | 99.5% | 99.9% | Custom |
| Support | Priority Email & Chat | 24/7 Premium |
Frequently Asked Questions
Ready to transform your voice data?
Get started today with our 14-day free trial. No credit card required.
Powerful Integrations
Connect with your favorite tools and platforms to maximize your voice AI capabilities
CRM Integration
Seamlessly connect voice insights with your customer data in popular CRM platforms
- Salesforce
- HubSpot
- Zendesk
Communication Tools
Enhance your team's communication tools with voice analytics capabilities
- Slack
- Microsoft Teams
- Zoom
Workflow Automation
Automate your workflow and processes with voice data triggers
- Zapier
- Make (Integromat)
- Tray.io
Developer-First API
Our comprehensive API allows you to integrate voice AI capabilities directly into your applications with just a few lines of code.
- RESTful API with comprehensive documentation
- SDKs for JavaScript, Python, Ruby, and more
- WebSockets for real-time voice processing
import { VoiceAI } from 'voice-ai-sdk';
// Initialize the Voice AI client
const voiceAI = new VoiceAI({
apiKey: 'YOUR_API_KEY',
options: {
language: 'en-US',
models: ['nova-2'],
features: ['transcription', 'sentiment']
}
});
// Process audio in real-time
voiceAI.processAudioStream(stream)
.then(result => {
console.log('Transcription:', result.transcript);
console.log('Sentiment:', result.sentiment);
})
.catch(error => {
console.error('Error:', error);
});
Trusted by Industry Leaders
Need a Custom Integration?
Our team of experts can help you integrate our voice AI platform with your existing systems
What Our Customers Say
Discover how organizations are transforming their voice data into actionable insights
How GlobalTech Reduced Support Costs by 35%
GlobalTech implemented our AI voice analytics platform across their customer support teams, resulting in faster issue resolution and significant cost savings.
- Reduced average call time by 24%
- Improved first-call resolution rate to 87%
- Automatic identification of training opportunities
Transcription Accuracy
Average Cost Reduction
ROI Within First Year
Enterprise Customers
GlobalTech Case Study: Voice AI Transformation
GlobalTech, a leading technology solutions provider with over 10,000 employees worldwide, faced significant challenges in their customer support operations:
Challenges
- Long average handle times exceeding industry standards
- Inconsistent quality across global support teams
- Difficulties identifying training opportunities
- Limited visibility into customer sentiment trends
Implementation
GlobalTech deployed our AI-powered voice analytics platform across their global support centers in a phased approach:
- Phase 1: Initial rollout to North American support teams
- Phase 2: Expansion to European and Asian support centers
- Phase 3: Integration with existing CRM and support systems
Results
Reduction in average call handling time
Improvement in first-call resolution rate
Overall reduction in support costs
Increase in customer satisfaction scores
"The implementation of the voice analytics platform has been transformative for our support operations. We're able to identify trends, coach our teams more effectively, and provide better service to our customers."
Key Success Factors
- Real-time transcription with 98% accuracy
- Automated sentiment analysis identifying customer frustration
- Integration with existing training and coaching programs
- Customized dashboards for different management levels
Contact Us
Get in touch with our team to learn how our AI-powered speech analytics can transform your business
Let's Start a Conversation
Global Offices
San Francisco
350 Bush Street, Suite 200
San Francisco, CA 94104
New York
100 Park Avenue, Floor 8
New York, NY 10017
London
10 Finsbury Square
London, EC2A 1AF, UK
Message Sent!
Thank you for reaching out. Our team will get back to you shortly.